![]() ![]() Many people can’t upgrade because they have died. That’s very unfortunate, as this appears to be arm-twisting in order to encourage people to upgrade to the V5 chip and subscription service to retain existing matches. What’s clear is that current customers are losing matches, features, and are being “downgraded.” Check your matches and if you have more than 1500, work with them immediately.įurthermore, other features have been removed, such as the ability to sort by haplogroup and notes and possibly more. This purge may not have happened to you yet, as they seem to be rolling through the database in stages. One of my friends had more than 4700 matches through years of work and now has 1500. ![]() In the past, you could actually retain more than 2000 matches if you had issued a sharing invitation or corresponded with your match. In my case, I went from over 1700 matches to 1500. The new 1500 cap is the top 1500 that HAVE opted-in to sharing. In the past, the 2000 cap was minus the number of matches that had not opted-in to sharing. Unfortunately, without notice to customers, 23andMe is reducing (or has already reduced) the match cap for current, existing, customers from 2000 matches to 1500. Current Customers Losing Matches and Losing Out ![]()
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